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WHAT IS THE HEXGAMING WARRANTY?

All hex controllers come with HexGaming Lifetime Warranty against manufacturing defects, covering specific types of warranty claims and shipping rate conditions. Check out full policy of HexGaming's lifetime warranty and 90-day warranty coverage here

The warranty does not cover the following:
1. Deterioration or failure due to prolonged use, wear, or aging.
2. Damage caused by deliberate or negligent actions, such as misuse, dropping, throwing, or other forms of abuse.
3. Unreasonable or excessive use, including commercial use.
4. Electrical damage resulting from power surges, lightning, or other external sources, including exposure to fluids, moisture, or chemicals.
5. Alterations to or tampering with the controller, including unauthorized attempts to open, dismantle, customize, modify, or self-repair the hex controller.